Delete account
Last updated: 2026
You can request deletion of your NUR Market account and the personal data associated with it. You can do this yourself in the app, or by contacting us.
1. Delete in the app
Open the NUR Market app → Profile → Settings → "Delete account" → type the confirmation word → confirm. Your account and all associated sessions are deleted immediately.
2. Request without the app
If you can't access the app, email nur4311@naver.com requesting account deletion — include the phone number or email linked to your account. Requests are completed within 30 days.
3. What is deleted
Your name, phone number, delivery addresses, favorites, cart, push token and profile data are deleted immediately.
4. What may be retained
Under Korea's Act on E-Commerce (전자상거래법), order and payment records may need to be retained for the period required by law (typically up to 5 years) before being deleted. This data is not used for any other purpose.
5. Contact
Questions: nur4311@naver.com